Welcome to Asteera.com (Asteera.com-e)! We are also referred to herein as "we", "us" or "ASTEERA". Before using this website, read the following rules (niyomaboli) carefully. By using this site, you accept these terms and agree to be bound by these terms (niyomaboli o shortobali) (called the "User Agreement" [byabaharkari chukti]). By using the Site you are deemed to have agreed to be bound by this Agreement. IF YOU DO NOT WISH TO BE BOUND BY THIS USER AGREEMENT, DO NOT ACCESS, REGISTER OR USE THIS SITE. This site is owned and operated by ASTEERA. (Registration number: TRAD/DNCC/034121/2023

1. General

These Terms govern your use of our website and purchase of products from ASTEERA. By using our site, you accept these Terms in full. If you disagree with any part, please do not use our site.

2. Product Information

• We strive to display our products as accurately as possible. However, slight color variations may occur due to screen differences.
• All sizes provided are approximate and may vary slightly & Color can be varied due to light to light effect

3. Pricing & Payments

• All prices listed are in Bangladeshi Taka (BDT), inclusive of applicable VAT.
• ASTEERA reserves the right to update pricing at any time without prior notice.
• We accept payments through bKash, Nagad, bank transfer, and debit/credit cards (where applicable).

4. Order Confirmation

• Once you place an order, you will receive a confirmation email/message. If any issue arises (like stock unavailability), we will notify you immediately.
• ASTEERA reserves the right to cancel any order due to system error, fraud suspicion, or product mispricing.

5. Shipping

• We aim to deliver within 2–5 working days in Bangladesh.
• Delivery delays may occur due to courier issues or external factors (weather, strikes, etc.).

6. Returns & Refunds

Returns and refunds are subject to our Refund & Return Policy. Items must be returned in original condition within the return window (7 days). Please refer to the full policy for eligibility and procedures.

7. Intellectual Property

• All images, logos, content, and designs on this website are the property of ASTEERA and may not be copied or reused without permission.
• Unauthorized use may lead to legal action.

8. User Conduct

You agree not to:

• Use our website for unlawful purposes.
• Attempt to hack, disrupt, or misuse the platform.
• Submit false, misleading, or defamatory content or reviews.

9. Privacy Policy

Your use of this site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

10. Modifications

ASTEERA reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website means you accept the updated terms.

11. Governing Law

These Terms & Conditions are governed by the laws of the People’s Republic of Bangladesh.

📞 Contact Us

If you have any questions about these Terms, please contact:
📧 Email: support@asteera.com
📱 Phone / What’s App: +880-1821155665